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Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days, For Christmas orders please email us and we can allow up to 60 Days return

The Goods are in the original packaging

You produce the order number or proof of purchase

The Goods are sealed, all accessories are complete, unworn and in its original condition

You agree to deduct the following from the refund amount (this is applicable once the Goods have been labelled for shipping):

15% Restocking fee (flat-rate) applies

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. This may result in a repair, replacement, or exchange being refused.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@kidsoclock.com.au

For any refund or exchange related queries please email us at  support@kidsoclock.com.au with your order details