Warranty Warranty
Kids O’Clock — Warranty

Warranty

KIDSOCLOCK smartwatch warranty information and how to start a claim.

Overview

KIDSOCLOCK smartwatches include a 12-month replacement warranty. If there are any manufacturing faults within the warranty period, the watch will be repaired or replaced.

To start a warranty request, email support@kidsoclock.com.au.

What is covered

  • Manufacturing defects.

What is not covered

  • Damage caused by accident, misuse, water damage, or any external factors for which you could be held responsible.
  • Tampering with the watch, or attempting a self-repair (this will void the warranty).

Important

KIDSOCLOCK reserves the right to refuse warranty where the above exclusions apply.

Start the Warranty Process

Email support@kidsoclock.com.au.

Include your order number, a brief description of the fault, and clear photos or a short video showing the issue. Our team will guide you through the next steps.